Legal & Policies
The terms and policies governing your use of Zesday. Everything is disclosed — pricing, taxes, refunds and how your data is used.
- Customer Terms of UseThe terms governing your use of the Zesday app and website and your orders.
- Payment Terms & Settlement PolicyPayment methods, wallet, settlement cycles, deductions, refunds and chargebacks.
- Privacy PolicyWhat personal data we collect, why, and your rights under the DPDP Act, 2023.
- Refund & Cancellation PolicyWhen you can cancel, when a charge applies, and how refunds are issued.
- Grievance Redressal PolicyHow to raise a complaint, our Grievance Officer, SLAs and escalation.
- Community Content & Review PolicyRules for genuine reviews, diner photos, restaurant replies and safe community content.
- Restaurant Listing, Menu & Food-Safety StandardsAccuracy, licensing, allergen, photo, packaging and catalogue duties for listed restaurants.
- Promotions, Offers & Sponsored Listings PolicyHow offers, promo codes, paid placement, ranking labels and campaign eligibility work.
- Cookie & Tracking Technologies PolicyCookies, SDKs, analytics, advertising controls and consent choices on web and mobile.
- Security & Responsible Disclosure PolicyHow to report a vulnerability safely and what researchers and users must not do.
Operated by QUBRIX TECHNODE PRIVATE LIMITED. For any grievance, see the Grievance Redressal Policy.